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CANARIE outage affects Grex external network and Legacy login nodes

August 16, 2022 at 9:00 AM UTC

Network Login nodes

Resolved after 5h 0m of downtime. August 16, 2022 at 2:00 PM UTC

Update: connectivity restored

All systems should be functioning normally, as the connection is restored.

a planned CANARIE outage disables Grex legacy network to BCNet

Thus, network connection to Grex login nodes in .westgrid.ca domain login nodes (bison and tatanka, grex.westgrid.ca ,aurochs.login.ca) is not available at the moment.

A workaround is to use to the new login node yak.hpc.umanitoba.ca for logging in and transferring files.

Most running jobs are unaffected; however, commercial licenses for software like MATLAB and ANSYS are also not reacheable due to the network unavailability.

If you have questions or concerns, please don’t hesitate to contact us at: support@computecanada.ca , mentioning Grex in the subject line.

Last updated: August 16, 2022 at 7:30 PM UTC